Contact

Get in touch

One address reaches the author directly. Say which of these it is in the subject line and it will be answered faster.

theclaimsplaybook@gmail.com

Andrew Bouse · author and publisher

Press & interviews

Review copies, interviews, podcasts, and speaking. Cover images, book facts, and suggested questions are on the press page — take what you need without asking.

Bulk & training orders

For SIU teams, claims departments, and training programmes buying in quantity. Say how many copies and which format and you will get the current options.

Permissions & rights

Reproducing the sample surveillance report, the testimony questions, or the legal reference tables; course packs; translation and audio rights. See compliance for what needs asking and what does not.

Corrections

If a statute has moved or a table entry is wrong, that is the most useful mail this address gets. A citation with the correction gets it into the next revision.

Readers

Questions about the work, notes from the field, and disagreements are all read. A review on Amazon does more for a self-published book than anything else you could send.

Accessibility

If any part of this site is hard to use with a screen reader or at high zoom, report it here and it will be treated as a defect, not a suggestion.

What this address is not for

No case advice. Please do not send details of a live claim, an open investigation, or a dispute with a carrier — it cannot be commented on, and it should not be sitting in a stranger's inbox. Nothing sent here creates a professional or legal relationship, and nothing sent here should be treated as confidential.

If you need to know whether something is lawful where you work, ask a lawyer licensed in that jurisdiction. The compliance page explains why the book stops short of that line.

Paperback · $29.95 Kindle · $9.95